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Processes for cyber incidents

Information and guidance to support your response to specific cyber incidents.

Responding to cyber incidents

Business email compromise playbook

Guidance for dealing with a business email compromise attack.

Ransomware playbook

What to do if you are in a ransomware attack.

Extortion via AI playbook

Information on extortion via AI and steps to follow.

Incident response process

Follow this standard process to guide your incident response.

Record keeping, forms and templates

Record keeping in an incident

Find out how clear documentation supports compliance and provides protection.

Communication templates

Templates to help form communications to staff, parents and carers and the media.

Incident recovery event recording form

Template to record events, actions and referrals in a cyber incident.